From “M size hai?” to order placed, without leaving the chat.
Shoppers ask about sizes, colours, fit, stock and delivery, then want to order and track it. ReplySathi answers from your catalog (or your Shopify store), takes the order after the customer says YES, and keeps them updated.
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The questions you answer every day. Now answered for you.
From reel to order
Sell inside the chat.
Shoppers see your reel, then ask “M size hai?” Send them to a website and some never come back. ReplySathi checks the exact size and colour, suggests what is in stock, works out the total and places the order when they reply YES, with cash on delivery or a payment link to your own Razorpay. When it ships, the tracking link goes to their chat.
YES
is all it takes to order, inside the chat
Direct
payments go to your own Razorpay account
In sync
Shopify products and stock, every 6 hours
Sound familiar?
Hundreds of “size available?” and “price?” messages after every reel.
Customers drop off when they have to leave the chat to order on a website.
“Where is my order?” takes up a big part of your support team’s day.
Chats
9 unread- AArjunOrder SN1001 placed, ₹1,178 COD9:14 pm2
- R@rohit.fitsCargo 32 waist in olive?9:40 pm1
- NNehaExchange: L is too big10:05 pm3
- KKaranWhere is my order #1023?10:51 pm1
- S@stylebyamanCollab for the new drop?11:47 pm2
Seen tomorrow morning. Some have already bought elsewhere.
What it handles
The busy work, done.
M · sold out
S · 4 left XL · 2 left
Size and stock, per variant
Checks the exact size and colour, suggests sizes that are in stock, and recommends a size from your size chart.
Total ₹1,178
COD ✓ · Payment link ✓
Order and pay in chat
Cart, address, total worked out from your data, YES to confirm. Cash on delivery or a payment link to your own Razorpay.
Shipped 🚚
Tracking link sent to the chat
Tracking updates
Mark an order shipped and the customer gets the tracking link in their chat. They can ask “where is my order?” any time.
Shopify synced ↻
248 products · 1,102 variants
Shopify sync
Connect your store: products, variants, prices and stock stay in sync, and order status is looked up live.
How it works
From message to done.
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- 1
It checks the variant
“Black oversized tee M hai?” Stock is checked for that exact size and colour.
- 2
It builds the cart
Adds items, takes the pincode, and works out delivery and the total from your rules.
- 3
It places the order on YES
Cash on delivery up to your limit, or a payment link to your Razorpay.
- 4
It keeps them updated
Mark it shipped and the tracking link goes to their chat.
Every kind of chat
Questions, orders, complaints. Each handled the right way.
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A day with ReplySathi
Morning to midnight, every chat answered.
11:00 am
“Cargo 32 waist, olive?”
Exact size and colour checked
3:20 pm
“Where is my order #1023?”
Live status and tracking link sent
6:45 pm
“L is too big, exchange?”
Exchange request sent to your team
9:13 pm
“Black tee XL, 110024”
Order placed after YES, cash on delivery
The old way, and the better way
Same chats. Less work.
Chats
- AArjunNot replied · 9 h
- R@rohit.fitsNot replied · 7 h
- NNehaNot replied · 5 h
- KKaranNot replied · 3 h
- S@stylebyamanNot replied · 1 h
Customers are sent to a website to order, and drop off.
Staff check a spreadsheet for every size question.
“Where is my order?” fills the support inbox.
Your Shopify store and your chat replies drift apart.
COD orders are taken with no limit.
Why not just…
What you use today, and where it stops.
What you add
Your sheets in. Answers out.
Upload them once as spreadsheets, or type them in. Every answer comes from them, and you can change them any time.
- Catalog with sizes and colours (or your Shopify store)
- Stock per size and colour
- Size chart
- Delivery charges, COD and return policy
- Answers in seconds
- Orders and bookings
- Hand-overs with a summary
Knows when to stop
The hard ones come to you.
Damaged or wrong items, refunds, exchange approvals, bulk orders and anything your catalog does not cover.
You get a notification with a short summary. The assistant stays out of that chat until you hand it back.
Neha
Exchange: L is too big
Needs you: Neha
Summary: Exchange: L is too big. Customer is waiting for a person.
Questions fashion and clothing brands ask us
Still have a question?
Ask us anything about setup, plans or WhatsApp. We reply within one working day.
Contact usDo I need Shopify?
No. Upload a spreadsheet of products and variants, or connect Shopify to keep everything in sync automatically.
Where does the money go?
Payment links are created on your own Razorpay account, so the money goes straight to you.
Can it recommend a size?
Yes, if you add a size chart. It suggests a size and offers only sizes that are in stock.
What about exchanges and returns?
It explains your return policy. Approving an exchange or a refund is always handed to your team.
Tonight’s messages can be answered tonight.
Set-up takes an afternoon: add your prices or services, connect WhatsApp, and let it answer.