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Patients get timings and appointments. Medical questions go to your doctor.

ReplySathi answers the routine questions a front desk handles: timings, fees, which doctor sits when, and appointment slots. It never gives medical advice; those messages go straight to your staff.

replysathi.in/inbox
21:53
C

City Care Clinic

online

Today

The questions you answer every day. Now answered for you.

Doctor kab baithte hain?Fees kitni hai?Appointment chahiyeFasting zaroori hai?
Doctor kab baithte hain?Fees kitni hai?Appointment chahiyeFasting zaroori hai?
Doctor kab baithte hain?Fees kitni hai?Appointment chahiyeFasting zaroori hai?
Doctor kab baithte hain?Fees kitni hai?Appointment chahiyeFasting zaroori hai?
Report kab milegi?Parking hai?Sunday open?Address bhejo
Report kab milegi?Parking hai?Sunday open?Address bhejo
Report kab milegi?Parking hai?Sunday open?Address bhejo
Report kab milegi?Parking hai?Sunday open?Address bhejo

Front desk, not doctor

Calm reception. Safe answers.

Patients ask the same things all day: timings, fees, which doctor sits when. ReplySathi answers them from your schedule and books appointments after the patient confirms. It never gives medical advice. Any symptom, report or emergency goes straight to your staff with a short summary.

  • 24×7

    timings, fees and appointments

  • Zero

    medical advice from the AI

  • One inbox

    for the whole front desk

Sound familiar?

  • The reception phone is busy all morning with the same timing questions.

  • Patients message late at night to book for the next day.

  • Medical questions in chat need a qualified person, not a guess.

Chats

9 unread
  • SSunilBukhar ke liye dawai? (handed over)9:14 pm2
  • MMeeraBooked 11:30 am with Dr. Mehta9:40 pm1
  • AArjunBlood test fasting zaroori hai?10:05 pm3
  • LLataReport kab milegi?10:51 pm1
  • VVivekParking available hai?11:47 pm2

Seen tomorrow morning. Some have already bought elsewhere.

What it handles

The busy work, done.

  • Dr. Mehta · 10 am–1 pm

    Consultation ₹500

    Doctor timings and fees

    Answers from your schedule and fee list.

  • Booked ✓

    Meera · 11:30 am · Dr. Mehta

    Appointments

    Finds a free slot and books it after the patient confirms.

  • 📍 City Care Clinic

    Parking at the back gate

    Directions and documents

    Shares the address, parking, and what to bring.

  • Needs you

    Fever for 3 days, asks for medicine

    Medical questions

    Always handed to your staff. The AI tells the patient a person will reply.

How it works

From message to done.

21:53
C

City Care Clinic

online

Today

  1. 1

    A patient asks

    “Dr. Mehta kal baithenge? Fees kitni hai?” at 10 pm on WhatsApp.

  2. 2

    It checks the schedule

    The doctor’s timings, fees and the slots already booked.

  3. 3

    It offers a slot

    And books it only after the patient says yes.

  4. 4

    Medical questions go to people

    Symptoms, medicines or reports are handed to your staff, and the patient is told a person will reply.

Every kind of chat

Questions, orders, complaints. Each handled the right way.

21:53
C

City Care Clinic

online

Today

A day with ReplySathi

Morning to midnight, every chat answered.

  1. 8:30 am

    “Aaj Dr. Rao hain?”

    Timing answered from your schedule

  2. 12:40 pm

    “Fasting zaroori hai?”

    Answered from your test instructions

  3. 6:15 pm

    “Report kab milegi?”

    Sent to staff to check

  4. 9:52 pm

    “Kal ka appointment?”

    Slot booked after the patient said yes

The old way, and the better way

Same chats. Less work.

Chats

  • SSunilNot replied · 9 h
  • MMeeraNot replied · 7 h
  • AArjunNot replied · 5 h
  • LLataNot replied · 3 h
  • VVivekNot replied · 1 h
  • The reception phone rings all morning with timing questions.

  • Late-night booking messages are seen next morning.

  • A busy receptionist may guess a fee.

  • A medical question gets a casual reply.

  • Messages are spread across staff phones.

Why not just…

What you use today, and where it stops.

  • The WhatsApp Business app

    Quick replies still need you to pick and send each one. The away message says “we’ll reply later”, and later is when customers buy elsewhere.

  • “Press 1 for price” bots

    Menu bots can’t understand a real sentence like “kal shaam slot milega?”. Customers get stuck in menus and give up.

  • Generic AI chatbots

    They sound smart but can invent prices, discounts and promises. ReplySathi answers only from your data and checks every reply before it goes.

  • Hiring one more person

    An extra salary for working hours only, one chat at a time. ReplySathi answers many chats at once, all night, so your staff handle what matters.

What you add

Your sheets in. Answers out.

Upload them once as spreadsheets, or type them in. Every answer comes from them, and you can change them any time.

  • Doctors and their timings
  • Consultation and test fees
  • Address and directions
  • What to bring for each test
ReplySathi
  • Answers in seconds
  • Orders and bookings
  • Hand-overs with a summary

Knows when to stop

The hard ones come to you.

Every medical question, reports, emergencies and payment issues.

You get a notification with a short summary. The assistant stays out of that chat until you hand it back.

Sunil

Bukhar ke liye dawai? (handed over)

Needs you · assistant paused here

Needs you: Sunil

Summary: Bukhar ke liye dawai? (handed over). Customer is waiting for a person.

Hi, this is Priya from the team. I’m sorting this out for you now.Taken over by Priya

Questions clinics and diagnostic centres ask us

Still have a question?

Ask us anything about setup, plans or WhatsApp. We reply within one working day.

Contact us
Will the AI give medical advice?

No. Questions about symptoms, medicines, reports or emergencies are always handed to your staff, and the AI stays out of that chat.

Can it book with a particular doctor?

Yes. Add each doctor’s timings and it offers that doctor’s free slots.

Is patient data shared with anyone else?

No. Each business’s data is kept separate, and your staff only see what their role allows.

Can my staff take over a chat?

Yes. Anyone on your team can take over a chat with one click, and the AI stays out until it is handed back.

Tonight’s messages can be answered tonight.

Set-up takes an afternoon: add your prices or services, connect WhatsApp, and let it answer.